1. Acceptance of Terms
By accessing or using the Viana Stones website—including browsing, placing an order, or making a purchase—you agree to these Terms & Conditions, our Privacy Policy, and other policies referenced herein. If you do not agree to these terms, please refrain from using the site or making a purchase.
2. Our Service
Viana Stones operates an online store offering stone sculptures, statues, and related decorative items. “Service” refers to the website and all services provided—including customer support and order fulfillment.
3. Account Eligibility
By placing an order, you affirm that you are of legal age to form a binding contract in your location, or have obtained necessary consent from a guardian. You also warrant that any information you provide is accurate and complete.
4. Ordering, Payment & Pricing
- All orders are subject to availability. Prices are as listed on the site and may change without notice.
- Payment must be completed at checkout using authorized methods.
- We reserve the right to reject or cancel any order—for instance, if pricing is incorrect or for fraud prevention.
5. Order Confirmation & Acceptance
After placing an order, you’ll receive an email acknowledging it. This is not an acceptance of the order. Acceptance occurs when we dispatch your item and charge your payment method. We reserve the right to refuse service to anyone at our discretion.
6. Intellectual Property
All content on our site, including images, text, logos, and designs, are protected by intellectual property laws and remain our property or that of the respective rights holders. Unauthorized use is prohibited.
7. Product Variations & Display
Due to the natural materials and hand-finished nature of our sculptures, actual products may vary slightly in color, texture, or finish from what you see online.
8. Shipping, Returns, and Refunds
Please refer to our dedicated Shipping Policy and Refund Policy for details on shipping timelines, return eligibility, refunds, and exchange procedures.
9. Limitation of Liability
To the maximum extent permitted by law:
- Viana Stones is not liable for any indirect, incidental, or consequential damages arising from your use of or inability to use our products or services.
- Our total liability is limited to the purchase price of the item(s) in question.
10. Modifications to Terms
We may update these Terms from time to time. The latest version will be posted on the site with the date updated. By continuing to use our service after changes are posted, you accept those changes.
11. Governing Law
These Terms shall be governed by and construed under the laws applicable to Viana Stones’ operating jurisdiction (e.g., India), without regard to conflict of laws principles.
12. Third-Party Links & Services
Our site may include links to third-party sites or services not controlled by Viana Stones. We are not responsible for their content, actions, or policies. Visiting or using them is at your own risk.
13. Contact Information
For questions or to exercise your data rights, reach us at:
Email: navya@vianstones.com
Phone : +91 9009312125
Brand Name: VIANA STONES (OPC) PRIVATE LIMITED
Summary Table
| Section | Key Points |
|---|---|
| Acceptance | Using site = agree to terms |
| Account Eligibility | Must be of legal age or authorized |
| Ordering & Pricing | Subject to availability; priced as listed |
| Order Confirmation | Confirmation ≠ acceptance; dispatched orders are accepted |
| Intellectual Property | All content is protected |
| Product Variations | Natural/handcrafted items may vary slightly |
| Shipping & Returns | See separate Shipping & Refund policies |
| Liability Limit | Limited to purchase price; no indirect damages |
| Modifications to Terms | Updated online; continued use implies acceptance |
| Governing Law | Based on business jurisdiction (e.g., India) |
| Third-Party Content | We’re not responsible for external sites/services |
| Contact | +91 9009312125 |
