Welcome to Viana Stones. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase our stone sculptures and statues.
1. Information We Collect
a. Personal Information You Provide
- When you place an order, register, subscribe to our newsletter, contact us, or participate in promotions, we collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (handled securely by trusted gateways)
b. Automatically Collected Data
- We also collect usage data automatically when you visit our site, such as:
- IP address
- Browser type and version
- Operating system
- Pages visited, time spent, and navigation paths
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2. How We Use Your Information
We use your data to:
- Process orders and manage your account
- Communicate about your order status, shipping, returns, and customer support
- Send newsletters, updates, or promotional offers (only with your consent)
- Improve our website and services based on usage data
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3. Consent & Opt-Out
- By providing your personal information during a transaction, you consent to its use for that specific purpose (e.g., to process an order).
- For marketing communications, you will be asked for consent separately and can withdraw it anytime (usually via “unsubscribe” links or emailing us).
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4. Disclosure of Information
We may share your personal data:
- With third-party service providers—for shipping, payments, analytics, and email communications
- When required by law or to protect our rights, in cases like suspected fraud or violation of terms
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5. Data Storage & Retention
- We keep your information only as long as necessary to fulfill the purposes stated and comply with legal requirements.
- For marketing data, we retain it until consent is withdrawn.
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6. Security
- We implement appropriate technical and organizational safeguards to protect your data.
- While we strive to secure our site, no method of transmitting data online is 100% secure.
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7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or request deletion of your personal data
- Restrict or object to data processing
- Receive your data in a portable format
- Withdraw consent previously given
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To exercise any of these rights, please contact us at [insert email/contact method].
8. Cookies & Tracking
- We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
- You may disable cookies via your browser settings, but some features may not work as intended.
9. Links to Other Websites
- Our site may contain links to third-party websites. We are not responsible for their privacy practices.
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10. Updates to This Policy
- We may update this Privacy Policy as needed.
- Any substantial changes will be notified via website updates or email (if applicable), and the new version will include a revised “Last Updated” date.
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11. Contact Us
For questions or to exercise your data rights, reach us at:
Email: navya@vianstones.com
Phone : +91 9009312125
Brand Name: VIANA STONES (OPC) PRIVATE LIMITED
Summary Table
| Section | Description |
|---|---|
| Collection | Personal (signup, purchase) and automatic data |
| Usage | Order fulfillment, communication, marketing (opt-in) |
| Disclosure | Service providers or legal requirements |
| Retention & Security | Stored securely; retention varies by purpose |
| Your Rights | Access, rectify, delete, opt-out, portability |
| Cookies | Used for site functionality and analytics |
| External Links | We’re not liable for their privacy policies |
| Policy Updates | Changes will be visible on our site or via email |
| Contact Info | How to reach us for any privacy concerns |
